Study Set Content:
employers should communicate to employees the guidelines and protocols that will be used in the appraisal process
Communicating job expectations-
specifies the required resources of the organization to attain the set goals
Planning
is a key part of the performance appraisal process.
Monitoring
. Done by observing the employee’s work, this stage should be able to provide assistance when needed and remove obstacles instead of interfering.
Monitoring performance
Involves documenting performance through observation, recall, evaluation, written communications, and analysis of data
Appraising
involves verbal communication, listening, problem- solving, negotiating, compromising, conflict resolution, and reaching a consensus
Giving feedback
based on appraisal and feedback results, various decisions can be made about giving rewards and sanctions
Decision-making
provides opportunities for the development of skills and professional knowledge of employees
Developing performance
The manager discusses with the employee the matter’s performance during the previous performance period.
Traditional Appraisal
The discussion is based on the manager's observation and evaluation of the employee's performance
Traditional Appraisal
also known as feedbacko n manager performance, this approach involves the process of delivering feedback from subordinates to superiors
Upward feedback
also known as multi-rater feedback, this approach gives the employees the opportunity to assess the manager and vice-versa
360º feedback
intended to identify ways to increase management effectiveness
Upward Feedback
The feedback for employees would come from self- assessment and external sources. On the other hand, the feedback for the manager would come from employees under his or her direct supervision.
360º feedback
The results are often used by the person receiving the feedback to plan for the employee's training and development.
360º feedback
creates two-way communication between employees and managers that can assist in developing leadership skills
Upward Feedback
Most accurate ratings come from raters that have known the employees for one to five years
360º feedback
Employees evaluate their own performance which is usually done one or two weeks before their performance review
Self-appraisal approach
The employer evaluates an employee based on observable dimensions of personality
Trait Approach
Examples of dimensions of personality are integrity, honesty, punctuality, and dependability.
Trait Approach
